Merkaz L'Taharat Ha'Mishpacha is the sole address for hundreds of Mikvah attendants, and representatives of all Mikvas across Israel. The maintenance team deals with any problems, questions, and\or halachic issues that crop up.
Unfortunately, the government and local municipalities shirk their duty and disregard calls for repairs or upgrades to existing premises. Merkaz L'Taharat Ha'Mishpacha deals with all these problems. Repairs can often cost thousands of dollars and mean replacing entire systems to keep the Mikvahs operable. The Merkaz is continually looking for innovative cost reduction technology and is now installing new electrical pumps and heating systems to save on the cost of the old-fashioned diesel ovens.
The heating systems in the Mikvahs operate every day for many hours, causing an overload to the systems, which in turn leads to a higher rate of faulty systems. A Mikvah without a proper heating system is rendered unusable, and Merkaz L'Taharat Ha'Mishpacha provides immediate response in such situations.
Merkaz L'Taharat Ha'Mishpacha believes that no Mikvah should be closed for even one night due to the malfunction of one of the systems. To prevent such a scenario, the Merkaz has a team of technicians who are on-call round the clock even available for emergencies on Shabbos and Yom Tov.
The team consists of electricians, plumbers, service vehicles, spare parts, tools, and work supplies. The cost of maintaining such a year-round skilled team 24\7 is astronomical but is imperative to meet the goal of Merkaz L'Taharat Ha'Mishpacha that there shouldn't ever be a Mikvah that is closed for even one night due to technical malfunctions.